Privacy Policy

Privacy Policy

Your privacy matters to GlowComb Pro.

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, contact us, or use our services.

Information we collect

GlowComb Pro respects your privacy. We may collect information such as your name, email address, shipping and billing address, phone number, order details, payment confirmation details, device and browser information, website usage information, and customer support messages.

We do not directly store full payment card details. Payments are processed securely through Shopify and supported payment providers.

How We Use Data
  • Process and deliver orders
  • Send confirmations and shipping updates
  • Provide customer support
  • Handle returns, refunds, and disputes
  • Improve our website and services
  • Prevent fraud and protect our store
  • Send marketing messages if you have opted in
Shopify

Our store is hosted by Shopify.

Shopify helps us operate our online store, process orders, and provide ecommerce services. Customer information may be processed by Shopify and its service providers as part of providing these services.

Sharing, cookies, and your rights

We may share necessary information with payment processors, shipping partners, Shopify, customer support tools, analytics and advertising services, and legal or regulatory authorities when required. We do not sell your personal information.

We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and improve marketing. You can control cookies through your browser settings and, where available, through cookie consent tools on our website.

Depending on your location, you may have the right to access, correct, delete, object to processing, withdraw marketing consent, or request a copy of your personal data. To make a privacy request, contact support@glowcombpro.com.

We keep personal information only as long as necessary for order processing, legal compliance, fraud prevention, accounting, and customer service.